Employment Opportunities
Student Position (Non-Exempt)
|
Job Title:
|
IT Repair Team Member (Internship Position)
|
Date Available |
Immediate Opening
|
Department
|
ITS |
Reports To: |
Rosalee Pedapudi |
| |
|
|
|
SUMMARY
We are looking for a student professional to join the IT Repair Team. This position qualifies as internship credit. This role requires a highly motivated, organized individual to work collaboratively with their direct supervisor, ITS specialists, and IT Director. The successful candidate will be responsible for providing support, maintenance, and repair of computers and other IT equipment, as well as providing excellent customer service.
|
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- This position will receive mentorship, training, and supervision from the Technical Support Technician
- Obtain assignments from the direct supervisor and ticketing system
- Provide technical support to customers with computer hardware and software issues
- Troubleshoot, diagnose, repair, and/or replace defective components in computers and other IT equipment
- Create detailed work logs to document all repairs through the helpdesk ticketing system
- Help maintain an inventory of parts and supplies
- Assist in the setup of new computer systems
|
Qualifications
|
- Must be a currently enrolled WAU student
- Computer Science majors are encouraged; All majors are welcome to apply
- Maintains and keeps confidentiality per HIPAA and FERPA regulations
- Organized, creative, and has good listening skills
- Excellent customer service and interpersonal skills
- Displays professionalism, a strong work ethic, and integrity
|
Title VII Exception Notice
Washington Adventist University is committed to equal employment opportunities, and does not discriminate on the basis of gender, disability, age, race, color, or national origin. The University reserves constitutional and statutory rights as a religious institution and employer to give preference in employment to members of the Seventh-day Adventist church, and claims specific exemption from Title IX provisions as set forth in 34 CRF (and subsections), insofar as they conflict with the Seventh-day Adventist teaching and practices. |
Apply to
|
www.wau.edu/careers |
Closing Date
|
Open until filled. |
|
