Job Title: Admissions Specialist
Department: Enrollment Management
Reports To: AVP of Enrollment Mgmt
Prepared By: Human Resources
Position Grade: SPE
FLSA Status: Exempt
OVERVIEW OF THE UNIVERSITY
Washington Adventist University (WAU) is a Christ-centered institution of higher education that supports a culture of excellence where all feel valued. Nestled in a desirable residential community in Takoma Park, Maryland, WAU offers its faculty and staff an environment where professional expertise is valued and lasting connections between co-workers are formed as we work together to ensure the success of our students. Regardless of title, every employee supports WAU’s vision of producing graduates who bring moral leadership and competence to their communities.
Manages the communication sequence between Washington Adventist University and all prospective undergraduate students. Safeguards the integrity of the admission process from application through enrollment by supervising the data entry and document collection processes.
Receives direct supervision from the Director of Admissions and Recruiting
Has secondary supervisory responsibility over student employees.
Carries out supervisory responsibilities in accordance with the organization’s policies
and applicable laws. Responsibilities include, but are not limited to, training
employees; planning, assigning and directing work, appraising performance,
rewarding and competencies
Analytical - Collects and researches data; Uses intuition and experience to complement data.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions:
Education and/or Experience:
Bachelor's degree required and two to four years of related experience and/or training. Experience should be in admissions, recruiting or sales.
Superior command of English grammar and spelling, excellent verbal and written communication, exceptional presentation and public speaking ability.
Mathematical and Technology Skills:
Ability to analyze financial documents statistical data using mathematical formulas and tools, working knowledge and application of Microsoft Office Suite, including Word, Excel, Outlook and PowerPoint.
Ability to learn new software packages.
Ability to deal with a variety of abstract and concrete variables, applies logical or scientific methods to a wide range of intellectual and practical problems.
Other Skills and Abilities:
Must exhibit leadership skills, organization skills, attention to detail, possesses capacity for planning, organizing and controlling, and advanced skills in team building, motivation, and conflict resolution.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will frequently be called upon and must be able to work long hours under stressful conditions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.
Title VII Exception Notice
- Manages and implements all projects in support of the recruiters, including:
- Follow up with prospective students
- Manages, schedules, develops, and conducts all Campus Tours
- Manages and develops all projects in support of admissions and recruiting, including:
- Admissions new calling service
- Student support items
- Assists and manages some texting campaigns and email drip campaigns
- Serves as a backup for Reception when that person has stepped away from the desk
- Other duties as assigned
Washington Adventist University is a religiously qualified Equal Opportunity Employer under Title VII of the Civil Rights Act. As such the University has the legal right to prefer a member of the Seventh-day Adventist ("SDA") Church in its hiring process. In the event that a qualified SDA candidate is not identified, the University will give the opportunity to candidates who must understand and respect the mission, purpose, and identity of Washington Adventist University as a condition of their employment.