Job Title: Admissions Recruiter (Multiple Openings)
Department: Enrollment Management
Reports To: Director
Prepared By: Human Resources
Position Grade: SPE
FLSA Status: Exempt
Prepared Date: 4/7/2022
OVERVIEW OF THE UNIVERSITY
Washington Adventist University (WAU) is a Christ-centered institution of higher education that supports a culture of excellence where all feel valued. Nestled in a desirable residential community in Takoma Park, Maryland, WAU offers its faculty and staff an environment where professional expertise is valued, and lasting connections between co-workers are formed as we work together to ensure the success of our students. Regardless of the title, every employee supports WAU’s vision of producing graduates who bring moral leadership and competence to their communities.
Manage, nurture, and convert prospective students from the prospect stage through to Deposited and Registered.
- Primary goal: meet or exceed their quota each semester by:
- Outbound phone calls
- Inbound phone calls
- Zoom meetings
- Hosting online webinars
- High ROI events
- Will generate the leads in their area
- Identify effective ways to continue to identify and go after prospects in your assigned area.
- Territory: Internationals Direct, Professional Studies, FAFSA Unapplied
- Has worked in higher education recruiting for a minimum of 4 years.
Receives direct supervision from the Director, Recruiting.
Analytical - Collects and researches data; Uses intuition and experience to complement data.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Education and/or Experience:
Bachelor's degree required and two to four years of related experience and/or training. Experience should be in admissions, recruiting or sales.
Superior command of English grammar and spelling, excellent verbal and written communication, exceptional presentation and public speaking ability.
Mathematical and Technology Skills:
Ability to analyze financial documents statistical data using mathematical formulas and tools, working knowledge and application of Microsoft Office Suite, including Word, Excel, Outlook and PowerPoint.
Ability to learn new software packages.
Ability to deal with a variety of abstract and concrete variables, applies logical or scientific methods to a wide range of intellectual and practical problems.
Other Skills and Abilities:
Must exhibit leadership skills, organization skills, attention to detail, possesses capacity for planning, organizing and controlling, and advanced skills in team building, motivation, and conflict resolution.
Title VII Exception Notice
- Is a high performing sales person or successful recruiter.
- Has converted over 1k matriculated students
- Is an extremely strong & effective project manager.
- Strong implementer & action and goals-oriented.
- Expert at using higher education CRMs. We use Radius by Campus Management for prospect and applicant data and Colleague for student data.
Washington Adventist University is a religiously qualified Equal Opportunity Employer under Title VII of the Civil Rights Act. As such the University has the legal right to prefer a member of the Seventh-day Adventist ("SDA") Church in its hiring process. In the event that a qualified SDA candidate is not identified, the University will give the opportunity to candidates who must understand and respect the mission, purpose, and identity of Washington Adventist University as a condition of their employment.