Financial Aid Advisor

Location: Takoma Park, Maryland
Date Posted: 03-21-2017
Financial Aid Advisor
Student Financial Services

(This is a continuous recruitment position.  Candidates will be considered when an opening is available.)
Washington Adventist University (WAU) is a Christ-centered institution of higher education that supports a culture of excellence where all feel valued.  Nestled in a desirable residential community in Takoma Park, Maryland, WAU offers its faculty and staff an environment where professional expertise is valued and lasting connections between co-workers are formed as we work together to ensure the success of our students.  Regardless of title, every employee supports WAU’s vision of producing graduates who bring moral leadership and competence to their communities.

Under the direct supervision from the Director of Student Financial Services, this position facilitates the recruitment, enrollment, and retention of students by assisting students in completing financial aid application processes; determine aid eligibility, and counseling students and families on financing options and payments plans.  The ideal candidate will be an independent and organized worker who is self-disciplined and motivated and able to work with minimal supervision under strict deadlines and a heavy workload. 
Includes the following. Other duties may be assigned.
  • Counsels and advises students and parents and other individuals regarding financial aid, financing options and financial clearance process for the university. 
  • Confer with individuals and groups to disseminate information and answer questions relating to financial assistance available to students enrolled in the university.
  •  Consult with students to obtain information needed to determine eligibility for aid. 
  • Determine student eligibility for financial aid through verification and make financial aid decisions and awards for students. 
  • Manages process for SAR Comment Codes documentation and resolution. 
  • Serve as a liaison between financial aid and admissions/recruiting in an overall effort to achieve student satisfaction. 
  • Conducts financial aid seminars for students and parents during open-houses and other times as assigned. 
  • Supports and affirms a culture of distinctive excellence and exceptional service.
  • Attends university events and, required meetings (including weekly Convocation)
  • Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES:       Receives direct supervision from the Director of Student Financial Services and Executive Vice President for Finance. 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
  • Bachelor's degree required.
  • At least three years higher education financial aid experience is preferred
Language Skills:
  • Superior command of English grammar and spelling. 
  • Excellent verbal and written communication.
  • Conversational Spanish as 2nd language helpful but not required.
  • Exceptional presentation and public speech ability.
Mathematical and Technology Skills:
  • Basic computational skills using a calculator.
  • Working knowledge and application of Microsoft Office Suite, including Word, Excel, Outlook and PowerPoint.
  • Preference given to candidates with experience using Ellucian Colleague.
Reasoning Ability:
  • Ability to deal with a variety of abstract and concrete variables. 
  • Applies logical or scientific methods to a wide range of intellectual and practical problems.
Other Skills and Abilities:
  • Must exhibit leadership skills.
  • Possesses capacity for planning, organizing and controlling.
  • Advanced skills in team building, motivation, and conflict resolution.
  • Must have high energy and a high degree of enthusiasm. 
  • Ability to maintain a high degree of confidentiality regarding extremely sensitive matters.
Physical Demands: 
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The employee will frequently be called upon and must be able to work long hours under stressful conditions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. 

Benefits package includes:
  • Health care, including vision, dental and prescription drug
  • Flexible Spending Plans
  • Competitive 403B plan Retirement Plan
  • Tuition assistance for employees, spouse and dependents
  • Life insurance including supplemental and accidental death and dismemberment policies
  • Long Term Disability
  • Long Term Care Insurance
  • AFLAC insurance
  • Legal Assistance Program
  • Employee Assistance Program
  • Wellness programs
  • Professional development classes

Title VII Exception Notice
Washington Adventist University is a religiously qualified Equal Opportunity Employer under Title VII of the Civil Rights Act.  As such the University has the legal right to prefer a member of the Seventh-day Adventist ("SDA") Church in its hiring process. In the event that a qualified SDA candidate is not identified, the University will give the opportunity to candidates who must understand and respect the mission, purpose, and identity of Washington Adventist University as a condition of their employment.34 CRF (and subsections), insofar as they conflict with the Seventh-day Adventist teaching and practices.

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