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WAU Student - Morrison Hall Front Desk Worker (Men and Women)

Takoma Park, Maryland


Student Position (Non-Exempt)


Job Title

Head Desk Worker Date Available  Spring Semester 


Morrison Hall Report To:  Dean Michael McNeill 


  • Answer and forward incoming calls
  • Assist residence hall staff in cases of emergency as needed
  • Demonstrate excellence in customer service
  • Maintain cleanliness of front desk and lobby area
  • Maintain front desk forms and supplies (sign-in/sign out sheets, log sheets, pens, etc.)
  • Maintain Main Lobby decorum at all times
  • Maintain work appropriate attire
  • Notify student Dean or Assistant Head Desk Worker of any scheduling conflicts
  • Perform general clerical duties as needed
  • Serve as Sub-desk Worker as needed
  • Understand all Desk Worker responsibilities
  • Update current residence hall notices, announcements, and revised policies/procedures as directed
  • Available to work weekends if needed


  • Ability to multi task
  • Able to handle difficult customers tactfully
  • Committed to providing exceptional customer service to customers and co-workers
  • Demonstrate diplomacy and sensitivity when working with peers and customers;
  • Demonstrate enthusiasm and enjoyment in interacting with our students, faculty, and staff  in a positive and friendly way
  • Demonstrate student professionalism
  • Effective team working skills;
  • Excellent interpersonal and communication skills
  • Exhibit precise attention to detail
  • Good IT skills;
  • Good WAU citizenship record
  • Must be registered for classes before the start of each semester. 
  • In-depth knowledge of directing visitors to the right person
  • Knowledge of WAU policies and procedures
  • Possess high level of organizational skills;
  • Well versed in managing multiple line phone system and handling multiple incoming calls
  • Must be a WAU student.
Washington Adventist University is committed to equal employment opportunities, and does not discriminate on the basis of gender, disability, age, race, color, or national origin. The University reserves constitutional and statutory rights as a religious institution and employer to give preference in employment to members of the Seventh-day Adventist church, and claims specific exemption from Title IX provisions as set forth in 34 CRF (and subsections), insofar as they conflict with the Seventh-day Adventist teaching and practices.

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Closing Date

Open until filled
Minorities and persons with disabilities are urged to apply.
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